Notes
- Respondus Lockdown Browser
- Lockdown Browser Download For Windows
- Respondus Lockdown Browser Student Download Canvas
Lockdown Browser and New Quizzes. When you access a quiz or exam created as a Quizzes.Next (New Quizzes), Canvas will open a new browser and prompt you to download Respondus Lockdown Browser. Download and install Respondus Lockdown Browser. Return to your Canvas course and launch your quiz or exam again.
- Respondus Lockdown Browser does not work on Chromebooks
- Most Respondus problems are due to one of the following:
- Firewall conflicts > turn off the firewall
- Anti-Virus software conflicts > turn off the anti-virus program
- Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
- Other potential issues
- Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
- Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Downloading Respondus LockDown Browser
Troubleshooting Respondus LockDown Browser
- Respondus LockDown Browser Required This quiz requires Respondus LockDown Browser. Please launch Respondus LockDown Browser to take this quiz or view your quiz results.
- Feb 10, 2018 Have you been able to successfully download the Respondus Lockdown Browser so that you can take your exam(s)? I'm hopeful that you've been able to do this, and so I am going to mark your question as 'Assumed Answered' because we've not heard back from you and because there hasn't been any new activity in this topic since February.
- Blank screen during exam
A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
If a freeze has occurred, and you're unable to exit, please reference this article
For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
- LockDown Browser appears as malware or a virus
This is a potential problem when installing Respondus Lockdown Browser.
Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
- Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
- You must close SSInvitationAgent in a Mac
The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac - Mac: Webcam Not Detected
If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected - Webcam Blocked
If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked - Error: Course (OK), Exam (UNKNOWN)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown
The Respondus Lockdown Browser is used by a student to take a quiz or test online with all other browser capabilities disabled.
![Download Download](/uploads/1/1/8/9/118919867/421427074.jpg)
1. Download NMSU’s installer for Respondus Lockdown Browser.
- Read over the information provided for your selection and click the Download Installer link.
- When the File Download Installer dialog box opens, select Run to open the Respondus Lockdown Browser Installer.
- Click the Install button to install Lockdown browser to your computer’s desktop.
2. Then you’ll need to select the operating system on which Respondus Lockdown Browser will be installed:
- If you are using a computer that uses Windows, click the Windows icon.
- If you are using a Macintosh computer, click the Mac ico
3. Then select the option that best fits your situation:
Respondus Lockdown Browser
- Lab Computer — If you are using a lab computer on an NMSU campus, please contact the Lab Administrator to assist you with this installation.
- Your Own Computer — Select this option if you are installing this software on your own computer or one that you are borrowing from family or friends.
- Work Computer — If you are using a computer at work, youMAYneed to contact the system administrator for assistance.
Note: The following video is available from the link at the top of the page but you may want to review this information before install.
Watch Video on Respondus Lockdown Browser.
For help with the download and installation process please click here.
If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at [email protected].
Lockdown Browser Download For Windows
![Respondus lockdown browser Respondus lockdown browser](/uploads/1/1/8/9/118919867/345673836.png)
Respondus Lockdown Browser Student Download Canvas
Keywords: | quiz respondus lockdown browser test Suggest keywords | Doc ID: | 79650 |
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Owner: | John B. | Group: | New Mexico State University |
Created: | 2018-01-25 10:26 MDT | Updated: | 2020-07-26 12:43 MDT |
Sites: | New Mexico State University | ||
Feedback: | 01CommentSuggest a new document |